If you are getting an error message saying something like: "Missing key pair", there are some things you can try to hopefully allow you to launch the training successfully. 


1. Allow pop-ups.

Here are instructions for how to do that in various browsers:


Internet Explorer


Chrome


Firefox


Safari


iPhone settings:


2. Enable cookies.

We've written about this elsewhere. Click here to see instructions:

https://languagefuel.freshdesk.com/support/solutions/articles/43000043650-help-my-language-fuel-training-course-isn-t-loading-